Terms of Service
PhantomPocket
Terms of Service
Last Updated: June 9, 2025
Please read these Terms of Service ("Terms") carefully before using the PhantomPocket website or placing an order. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our site.
1. About Us
PhantomPocket ("we," "us," or "our") is an e-commerce brand selling travel security accessories, including hidden belt wallets and related products. Our website is located at www.phantompocket.com.
2. Eligibility
By using our website and placing an order, you confirm that:
- You are at least 18 years of age
- You have the legal capacity to enter into a binding agreement
- You are not located in a country subject to a U.S. government embargo or sanctions
- The information you provide is accurate and complete
3. Products and Pricing
We reserve the right to modify, discontinue, or change pricing on any product at any time without notice. Prices displayed on our website are in U.S. dollars unless otherwise stated. We are not responsible for typographical errors in pricing — if a product is listed at an incorrect price, we reserve the right to cancel or refuse any orders placed for that product.
Product images are for illustrative purposes only. Actual products may vary slightly in appearance.
4. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. You will receive an order confirmation email once your order is placed. This does not constitute acceptance — acceptance occurs when your order ships.
Payment is due at the time of purchase. We accept major credit cards and other payment methods displayed at checkout. All transactions are processed securely through third-party payment processors. We do not store your full payment card information.
5. Shipping and Delivery
- We ship to the United States and internationally. Shipping times and costs are displayed at checkout.
- Delivery estimates are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
- Risk of loss and title for products pass to you upon delivery to the carrier.
- International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
6. Returns and Refunds
We want you to love your PhantomPocket. If you are not satisfied with your purchase:
- You may request a return or exchange within 30 days of delivery
- Items must be unused, unwashed, and in original condition with packaging intact
- To initiate a return, contact us at support@phantompocket.com with your order number
- Refunds will be issued to the original payment method within 5–10 business days of receiving the return
- Original shipping costs are non-refundable unless the return is due to our error
- We reserve the right to refuse returns that do not meet these conditions
7. Intellectual Property
All content on our website — including text, images, graphics, logos, product photography, and video — is the property of PhantomPocket or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any of our content without our prior written consent.
8. User Conduct
When using our website, you agree not to:
- Use the site for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to any part of our website or systems
- Transmit any harmful, offensive, or disruptive content
- Use automated tools (bots, scrapers) to extract data from our website
- Impersonate PhantomPocket or any other person or entity
9. Disclaimer of Warranties
Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
PhantomPocket products are designed as travel security accessories. We do not guarantee that our products will prevent theft or loss in all circumstances.
10. Limitation of Liability
To the fullest extent permitted by applicable law, PhantomPocket shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or your purchase shall not exceed the amount you paid for the applicable product.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless PhantomPocket, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or your use of our website or products.
12. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content or practices of third-party sites and are not responsible for their content, privacy policies, or terms. Accessing third-party sites is at your own risk.
13. Governing Law and Disputes
These Terms are governed by the laws of the United States. Any disputes arising from these Terms or your use of our website shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to binding arbitration in accordance with the American Arbitration Association rules, except that either party may seek injunctive relief in a court of competent jurisdiction.
You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
14. Changes to These Terms
We reserve the right to update these Terms at any time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
15. Contact Us
If you have any questions about these Terms of Service, please contact us at:
PhantomPocket
Email: support@phantompocket.com
Website: www.phantompocket.com